My wife and I could not be more pleased with the great job Terri did on our recent European trip. With great care and attention to detail, she helped us plan our 3 week trip to Germany, Spain, France, Montenegro, Malta, Greece and Italy. She listened carefully to our ideas and concerns and offered a variety of good options for hotels, transfers, excursions and travel insurance. In the process, she saved us money. As luck would have it, our plans changed shortly before our trip, so Terri had to scramble to change our flights. She again researched all the options and help us pick the best one. Professional, knowledgeable and caring, Terri could not have done a better job. We highly recommend her.

I worked with Terri several months before she planned our trip to Alaska. I must say she did an amazing job from our first conversation to executing our itinerary. She was very responsive and always replied to my emails in a timely manner. Terri had me download the trip plans app and boy was that a lifesaver. It had the entire itinerary listed along with recommended restaurants for each day that we were in Alaska. She made sure all of the hotels we stayed at were modern and up to date. I must say this was a very special trip for us as we were celebrating our anniversary. We took the train from Anchorage to Denali and Terri had us placed in the first car and our seats were very close to the front. There were a few updates Terri received about our trip while we there. She communicated via text, email and the app ensuring we received the update. I will most definitely use Big Rock Travel in the future and I have already started referring clients to her!

My husband and I took our 3 kids (ages 4, 7, 9) to Italy and had a fantastic time! Working with Terri took the worry out of planning. Everything was organized in the app, and she considered all details. Terri was very responsive during the planning of the trip, and also during the trip. We would definitely use Terri again!! We had an amazing vacation, and I know the work Terri put into planning was a big part of that.

Terri was absolutely awesome to work with and planned the perfect honeymoon for us. She made it all so easy with the Trip plans app. From booking some amazing reservations to finding direct flights and making car rental as seamless as possible, we truly could not have had the week we had without her. 10/10 recommend!

Terri listens closely to the customer to define the best travel/vacation plans. She makes sure you are satisfied and well planned out for your travel. She is flexible and can plan a large overseas trip for a family, or a romantic couples trip, or a fun local driving expedition.