Terri was wonderful in planning our dream vacation. We had originally thought to tailor a pre-made tour through a company. When they said they no longer made changes to their basic packages, Terri helped us build the vacation we really wanted with another company. She had personalized suggestions for places to visit from her own experiences, which were beautiful. The app she put together had EVERYTHING we needed and more. It made our very busy days easy to navigate. She also provided ideas for things for us to do when we had down time in our schedules.

I worked with Terri several months before she planned our trip to Alaska. I must say she did an amazing job from our first conversation to executing our itinerary. She was very responsive and always replied to my emails in a timely manner. Terri had me download the trip plans app and boy was that a lifesaver. It had the entire itinerary listed along with recommended restaurants for each day that we were in Alaska. She made sure all of the hotels we stayed at were modern and up to date. I must say this was a very special trip for us as we were celebrating our anniversary. We took the train from Anchorage to Denali and Terri had us placed in the first car and our seats were very close to the front. There were a few updates Terri received about our trip while we there. She communicated via text, email and the app ensuring we received the update. I will most definitely use Big Rock Travel in the future and I have already started referring clients to her!

My husband and I took our 3 kids (ages 4, 7, 9) to Italy and had a fantastic time! Working with Terri took the worry out of planning. Everything was organized in the app, and she considered all details. Terri was very responsive during the planning of the trip, and also during the trip. We would definitely use Terri again!! We had an amazing vacation, and I know the work Terri put into planning was a big part of that.

Terri was absolutely awesome to work with and planned the perfect honeymoon for us. She made it all so easy with the Trip plans app. From booking some amazing reservations to finding direct flights and making car rental as seamless as possible, we truly could not have had the week we had without her. 10/10 recommend!

My husband and I have had two great experiences in the last year booking travel with Terri! She took the time to understand our travel goals, motivations, and preferences, and from that, she has made great recommendations for locations, hotels, and experiences. She’s also given us great long-term advice about how to meet many of our (lofty) family travel goals. Her communications are timely, clear, and creative (she even provided video summaries of the options she was proposing, so we don’t have to read all the details!). I would very highly recommend Terri and Big Rock Travel for anyone who wants to travel/loves to travel, but does not have the time/energy/focus to handle the research and details of making it happen! We told her our wish list and she really made it happen for us!